TESL Ontario Webinar

What is your reaction to disruptive learners’ behaviour in the classroom? Do you understand why such behaviour happens? How do you feel, approaching challenging behaviour in the classroom? Join us to learn about this area of classroom management.

Our presenter will outline the components of non-violent communication (NVC): forming non-judgemental observations, expressing feelings, clarifying needs, and making specific requests. This will familiar participants with the NVC model.

The presenter will analyse challenging behaviour patterns and how to use empathic listening techniques to uncover reasons behind difficult behaviour. Discussing real-life case studies, you will learn how to apply nonviolent communication and empathic listening techniques to handle learners' behaviour more inclusively and positively.

Key points to be covered include:

• the core components of non-violent communication,
• the use of empathic listening techniques, and
• how to manage learners’ behaviour more inclusively.

WEBINAR TYPE

Teaching Best Practices

CATEGORIES

Classroom Management; Diversity, Equity, & Inclusion; Communication

TEACHING SECTORS

Elementary, Secondary, Self-Employed

PARTICIPANT LEVEL

No previous knowledge required

ABOUT THE PRESENTER

Alicja Sablik (she/her) is an academic manager, teacher trainer, and Special Educational Needs and Disabilities (SEND) coordinator working for the British Council, currently (September 2025) based in Tunisia. She specialises in classroom communication, blending principles of positive psychology, empathetic communication, and Social and Emotional Learning (SEL) to foster inclusive, emotionally intelligent learning environments.