Tutela Members:

Compatible Web Browsers:

The following browsers are supported by Tutela:

• Microsoft Edge* (13 or higher)
• Chrome
• Safari (9.1 or higher)
• Firefox
• Internet Explorer 11

*the upgrade from Microsoft that replaced Internet Explorer.

It is important to always use the latest version of your web browser. Not doing so could impact your experience with many sites that you visit, not just Tutela. Depending on your browser, it may or may not update automatically for you.

If you are using one of the supported browsers listed above and are still having trouble viewing the site properly, please contact us at support@tutela.ca with details and we will investigate.

Technical Support:

If you’re not receiving emails from us, first check your spam or junk folder before contacting us for assistance. If you find them there, make sure to mark them as safe (or equivalent action) so that they go to your inbox in future.

Have you forgotten your password? Click here for the link to reset your password using your username or the email address associated with your account.

If you are experiencing technical issues that are not addressed by accessing the site with a compatible web browser (see above), please email support@tutela.ca and include details on the best way to reach you.

Tutela Webinar Support:

If you need help setting up your webinar or adding a Vimeo recording, check out our Help Videos or contact Diane at diane@tutela.ca.

General Comments or Questions:

If you have other feedback or suggestions to share with us, send us a message to info@tutela.ca and we’ll get back to you!

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TESL Ontario Webinars on Tutela:

Minimum System Requirements for Attendees:

• An internet connection – broadband wired or wireless (3G or 4G/LTE)
• Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
• Recommended: headset (if using a microphone)

Supported Browsers:

• Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
• Mac: Safari 7+, Firefox 27+, Chrome 30+

Supported Operating Systems:

Mac: Mac OS X with MacOS 10.7 or later

Windows:

• Windows 10
• Windows 8 or 8.1
• Windows 7

Using a tablet or mobile device? Need more details?

Click here for the full list of system requirements, supported browsers and operating systems as well as internet bandwidth.

Last updated: Aug 20, 2019